This guide provides comprehensive instructions for operating your Real Flame remote control, ensuring optimal use of features like temperature, flame control, and safety functions for a seamless experience.
1.1 Overview of Real Flame Remote Control
The Real Flame remote control is designed to provide convenient operation of your electric fireplace, offering features like temperature adjustment, flame height control, and ambient light settings. Compatible with various Real Flame models, it ensures seamless control over heating and visual elements. The remote typically includes buttons for power, temperature, flame adjustment, and mode selection. Some models allow switching between Fahrenheit and Celsius, while others feature timers or custom programming. Proper use enhances safety and efficiency, making it essential to follow the provided instructions for optimal performance and to maintain your fireplace’s functionality. Always check compatibility before purchasing a replacement remote.
1.2 Importance of Following Instructions
Adhering to the Real Flame remote control instructions is crucial for safe and effective operation. Proper setup ensures your fireplace functions as intended, while incorrect use may lead to malfunctions or safety hazards. Following guidelines helps maintain warranty validity and prevents potential damage. Instructions also guide battery replacement and syncing, ensuring consistent performance. Ignoring steps can result in issues like temperature inaccuracies or remote unresponsiveness. By carefully reading and applying the manual, users can maximize their fireplace’s efficiency and enjoy a trouble-free experience. Always refer to the provided instructions for troubleshooting and maintenance to uphold your appliance’s longevity and reliability.

Components of the Real Flame Remote Control
The Real Flame remote control includes a user-friendly layout with essential buttons for temperature, flame height, brightness, and ambient light, ensuring easy operation of your fireplace.
2.1 Understanding the Remote Control Layout
The Real Flame remote control features an intuitive design with a logical arrangement of buttons for easy navigation. The layout includes a power button, temperature adjustment keys, flame height and brightness controls, and ambient light settings. Additional buttons may include mode selection (Manual/Auto) and a timer function. The remote is designed to be ergonomic, fitting comfortably in your hand for smooth operation. Understanding the layout ensures quick access to all features, enhancing your overall experience. Familiarizing yourself with the button placement allows for seamless control of your fireplace’s settings, making it easy to customize your comfort and ambiance with just a few clicks.
2.2 Identifying Key Buttons and Functions

The Real Flame remote control includes essential buttons for controlling your fireplace. The power button turns the unit on/off, while temperature adjustment buttons allow you to increase or decrease the heat. Flame height and brightness buttons let you customize the visual appeal of the fire. Ambient light buttons control additional lighting features. Mode selection buttons switch between Manual and Auto modes, and the timer function enables you to set operating durations. Holding certain buttons, like the temperature adjustment, for 5 seconds can switch the display between Fahrenheit and Celsius. Understanding these key buttons ensures precise control over your fireplace’s settings, enhancing both comfort and ambiance.

Installation and Setup
Begin by inserting AAA batteries into the remote control, ensuring proper alignment. Sync the remote with your fireplace by following the pairing instructions in the manual.
3.1 Inserting Batteries into the Remote Control
To power your Real Flame remote control, insert two AAA batteries into the battery compartment. Open the compartment by sliding it off or using the release lever. Ensure the batteries are aligned correctly, with the positive terminal facing the correct direction. Replace the cover securely to avoid any issues. Proper battery installation ensures smooth operation of the remote. If the remote fails to function, check the battery alignment or try replacing them with high-quality batteries for optimal performance. Always refer to the manual for specific instructions, as improper installation may lead to connectivity problems with your fireplace. This step is crucial for ensuring reliable control over your fireplace features.
3.2 Syncing the Remote with Your Fireplace
To sync your Real Flame remote control with the fireplace, locate the RF code teaching button on the fireplace. Press and hold this button until the LED indicator flashes. Then, press and hold the remote’s master button until the LED stops flashing, confirming the sync. Ensure the remote is pointed directly at the fireplace during this process. If syncing fails, repeat the steps or consult the manual. Proper syncing ensures seamless communication between the remote and fireplace, allowing full control over features like heat, flame, and ambient light. This step is essential for optimal functionality and ease of use.

Operating Modes
Your Real Flame remote offers Manual and Auto modes. Manual mode allows direct control of settings, while Auto mode adjusts based on room temperature for optimal comfort.
4.1 Manual Mode Operation
Manual Mode allows direct control of your Real Flame fireplace settings. Use the remote to adjust flame height, brightness, and temperature instantly. Press the Flame Height button to increase or decrease the flame size. The Brightness button adjusts the intensity of the flame effect. For temperature control, use the Up and Down arrows to set your desired heat level. Manual Mode is ideal for precise adjustments to match your comfort needs. Ensure the fireplace is turned on before making changes. This mode gives you full control over the ambiance and heat output, making it perfect for personalized settings. Always refer to the manual for specific button locations and functions.
4.2 Auto Mode Operation
Auto Mode enables your Real Flame fireplace to automatically adjust settings based on room temperature. Press the Auto Mode button to activate this feature. The fireplace will regulate heat output and flame appearance to maintain your set temperature. Use the Up and Down arrows to adjust the target temperature. The remote will signal the fireplace to increase or decrease heat as needed. Auto Mode is energy-efficient and ensures consistent comfort. Note that the fire may dim or turn off if the room reaches the desired temperature. This mode is ideal for hands-free operation. Ensure the fireplace is in Auto Mode before setting temperature preferences for optimal performance.

Temperature Control
Easily adjust your Real Flame fireplace’s temperature settings with the remote control. Switch between Fahrenheit and Celsius by holding the temperature button for 5 seconds. Efficient and convenient.
5.1 Adjusting Temperature Settings
To adjust the temperature on your Real Flame fireplace, use the up and down arrows on the remote control. The LED display will show the current temperature. Press and hold the temperature button to cycle through settings. For precise control, tap the arrows to increase or decrease the temperature in 1-degree increments. The remote allows you to set your preferred temperature easily. Ensure the remote is in a stable position to avoid interference. If the temperature doesn’t adjust, check the batteries or sync the remote with the fireplace. Proper temperature control ensures efficient heating and comfort. Always refer to the manual for specific instructions.
5.2 Switching Between Fahrenheit and Celsius
To switch between Fahrenheit and Celsius on your Real Flame remote control, press and hold the temperature adjustment button for 5 seconds. The LED display will flash, indicating the unit change. Release the button when the desired unit appears. This feature allows you to customize the temperature display according to your preference. Ensure the remote is synced with your fireplace for accurate temperature readings. If the display does not change, check the remote’s battery or resync it with the fireplace. This function provides flexibility for users accustomed to either unit, enhancing the overall user experience. Always refer to the manual for detailed instructions.

Flame Control
Flame Control allows users to adjust the height and brightness of the flame, enhancing the ambiance of their fireplace experience with precise and easy adjustments.
6.1 Adjusting Flame Height
To adjust the flame height on your Real Flame fireplace, use the designated buttons on the remote control. Press the Flame Height button to cycle through available settings. Each press increases or decreases the flame size, providing a customizable ambiance. The flame height adjustment ensures a realistic fire appearance, enhancing your room’s aesthetic. For precise control, press and hold the button to fine-tune the height. The remote’s intuitive design makes it easy to achieve your preferred setting. Always refer to your user manual for specific button locations and functions, as designs may vary slightly between models. Proper adjustment ensures optimal performance and safety.
6.2 Adjusting Flame Brightness
Adjusting the flame brightness on your Real Flame fireplace is straightforward using the remote control. Locate the Brightness button and press it to increase or decrease the flame’s intensity. Each press adjusts the brightness level, offering a range of options to match your desired ambiance. For finer adjustments, press and hold the button to gradually modify the brightness. This feature allows you to customize the visual appeal of your fireplace, ensuring it complements your room’s lighting. Refer to your user manual for specific button locations, as they may vary by model. Proper adjustment enhances both aesthetics and functionality, providing an optimal viewing experience.

Ambient Light Control
The ambient light feature enhances your fireplace experience by illuminating the logs. Use the remote to turn this light on or off, adjusting the visual ambiance effortlessly.
7.1 Turning Ambient Light On/Off
To control the ambient light, locate the dedicated button on your Real Flame remote. Press once to turn the light on and again to turn it off. This feature allows you to enhance the visual appeal of your fireplace by illuminating the logs or surrounding area. The ambient light operates independently of the heater, enabling you to enjoy the aesthetic benefits without generating heat. Ensure the remote is synced with your fireplace for proper functionality. This feature is ideal for creating a cozy atmosphere in low-light conditions. Refer to your user manual for specific button placement, as designs may vary slightly between models.
Safety Features
The Real Flame remote control includes essential safety features like auto-shutoff and child safety lock to ensure secure operation and prevent accidental activation or overheating issues.
8.1 Auto-Shutoff Function
The Real Flame remote control features an auto-shutoff function, a critical safety feature designed to prevent overheating. This function automatically turns off the fireplace if it detects unsafe operating conditions, such as excessive heat or malfunction. It ensures the unit operates within safe temperature limits, protecting both the appliance and your home. The auto-shutoff is particularly useful in preventing accidental fires or damage from prolonged unattended operation. By integrating this feature, Real Flame prioritizes user safety, making it an essential component for worry-free enjoyment of your electric fireplace. Always ensure this function is enabled for optimal safety and performance.
8.2 Child Safety Lock
The Real Flame remote control includes a child safety lock feature, designed to prevent accidental operation by children. This feature ensures that the fireplace settings cannot be altered unintentionally, providing an additional layer of safety for households with young children. To activate the child safety lock, press and hold the designated button for a few seconds until the indicator light confirms the lock is engaged. Once activated, the remote will not respond to button presses, preventing unintended changes to temperature, flame settings, or other functions. This feature is a crucial addition for families, ensuring safe and worry-free operation of your electric fireplace.

Troubleshooting Common Issues
Address common problems like remote unresponsiveness, fireplace startup issues, or temperature malfunctions by checking batteries, ensuring proper syncing, and resetting the remote if necessary for optimal function.
9.1 Remote Control Not Responding
If your Real Flame remote control isn’t responding, start by checking the batteries. Ensure they are correctly installed and not depleted. Verify that the remote is properly synced with your fireplace. Physical obstructions or interference from other devices may also disrupt communication. Try resetting the remote by removing the batteries for 30 seconds and reinstalling them. If issues persist, ensure the fireplace is turned on and in the correct mode. Check for any blockages between the remote and the fireplace sensor. Finally, consult the user manual or contact Real Flame support for further assistance if the problem remains unresolved.
9.2 Fireplace Not Turning On
If your Real Flame fireplace isn’t turning on, first ensure it’s not in standby mode. Check if the standby light is on and press the power button on the remote or manual control. Verify the power cord is securely plugged into a working outlet. If using a wall switch, ensure it’s in the “on” position. Check your circuit breaker or fuse box to confirm the fireplace’s circuit hasn’t tripped or blown a fuse. If the remote is unresponsive, test the fireplace using the manual controls. If the issue persists, consult your user manual or contact Real Flame customer support for assistance. Ensure all safety features are functioning correctly.
9.3 Temperature Not Adjusting Properly
If the temperature isn’t adjusting correctly, ensure the remote control batteries are fresh and properly installed. Check if the fireplace is in manual or auto mode, as this can affect temperature settings. Verify that the thermostat sensor is clean and free from obstructions. If using the ambient light feature, ensure it’s not interfering with the temperature readings. Press and hold the temperature adjustment button for 5 seconds to switch between Fahrenheit and Celsius if needed. If the issue persists, reset the remote control by removing the batteries for 30 seconds and reinstalling them. Consult your user manual for additional troubleshooting steps or contact Real Flame support for further assistance.

Care and Maintenance
Regularly clean the remote with a soft cloth and replace batteries to maintain functionality. Store it away from direct sunlight to prevent interference and ensure optimal performance.
10.1 Cleaning the Remote Control
To maintain your Real Flame remote control’s functionality, clean it regularly with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials, as they may damage the surface. Gently wipe down the buttons and exterior to remove dirt or dust. For stubborn stains, dampen the cloth slightly with water, but ensure no moisture seeps into the remote. Allow it to air dry completely before use. Regular cleaning prevents debris from interfering with button functionality and ensures reliable operation. Store the remote in a dry, cool place away from direct sunlight to preserve its performance and longevity.
10.2 Replacing Remote Control Batteries
To replace the batteries in your Real Flame remote control, first locate the battery compartment, typically found on the underside. Open it by sliding the cover or pressing the release lever. Remove the old batteries and insert two new AAA alkaline batteries, ensuring the positive and negative terminals align correctly. Avoid mixing old and new batteries or using different types, as this may affect performance. After inserting, close the compartment securely. If the remote fails to function after replacement, check the battery alignment or try resetting the remote. Using high-quality batteries ensures reliable operation and prevents signal interference. Always test the remote immediately after replacement to confirm proper functionality.
Advanced Features
Explore advanced features like timer functions and custom programming to enhance your experience. These options allow for personalized settings and improved control over your fireplace’s operation.
11.1 Using the Timer Function
The timer function allows you to set a specific duration for your fireplace to operate. To use this feature, navigate to the timer option on your remote control and select the desired time in hours. Once set, the fireplace will automatically turn off after the timer expires. This feature is ideal for energy management and ensures your fireplace operates only when needed. The timer can be adjusted or canceled at any time, providing flexibility. By utilizing the timer, you can enjoy a convenient and efficient experience while maintaining control over your fireplace’s operation. This feature enhances your overall experience with the Real Flame remote control.
11.2 Programming Custom Settings
Programming custom settings on your Real Flame remote control allows you to tailor your fireplace experience to your preferences. Access the settings menu by pressing and holding the “Menu” button until the display shows “Custom Settings.” Use the navigation buttons to scroll through options like timer, temperature, and flame settings. Select your desired preferences and confirm by pressing “OK.” For advanced customization, such as scheduling or combining features, refer to the manual for detailed instructions. This feature ensures your fireplace operates exactly how you want it to, enhancing convenience and personalization. Custom settings can be saved and adjusted anytime for a tailored experience.
Syncing the Remote Control
Syncing your Real Flame remote control ensures proper communication with your fireplace. Follow the manual’s pairing instructions to establish a reliable connection for seamless operation.
12.1 Teaching RF Code to the Fireplace
Teaching the RF code to your Real Flame fireplace ensures the remote control operates correctly. Start by turning the fireplace off and locating the RF learning button, usually found near the control panel. Press and hold this button until the indicator light blinks, indicating it’s in learning mode. Next, press the desired button on your remote control to transmit the RF signal. The fireplace will recognize the signal, and the light will stop blinking once synced. This process ensures your remote control functions properly with your fireplace, providing smooth operation of all features. Always refer to your manual for specific instructions.
12.2 Resetting the Remote Control
Resetting your Real Flame remote control can resolve connectivity issues or restore default settings. To reset, disconnect the fireplace’s power supply and wait 30 seconds. Press and hold the Power and Flame Height buttons simultaneously for 10 seconds, then release. Reconnect the power and test the remote. The LED light on the fireplace will flash once, indicating the reset is complete. Note that this process may erase custom settings, requiring you to re-sync the remote with your fireplace. Always refer to your user manual for specific reset procedures, as methods may vary slightly between models. This ensures optimal performance and proper functionality of your remote control.
Conclusion
By following these instructions, you can efficiently operate your Real Flame remote control, ensuring safety, ease of use, and optimal performance for a superior fireplace experience.
13.1 Summary of Key Instructions
To ensure optimal use of your Real Flame remote control, always start by inserting batteries correctly and syncing the remote with your fireplace. Use manual mode for direct control or auto mode for temperature-regulated operation. Adjust temperature settings and switch between Fahrenheit and Celsius as needed. Control flame height and brightness for a personalized experience. Utilize ambient light features to enhance aesthetics. Safety features like auto-shutoff and child locks provide added protection. For troubleshooting, check battery connections or reset the remote if necessary. Regularly clean the remote and replace batteries to maintain functionality. By following these steps, you can enjoy a seamless and safe experience with your Real Flame fireplace.
13.2 Final Tips for Optimal Use
For the best experience with your Real Flame remote control, ensure regular maintenance by cleaning the remote and replacing batteries as needed. Always keep the remote away from direct sunlight or cushions to prevent overheating. Experiment with custom settings to tailor the fireplace experience to your preferences. Refer to the user manual for troubleshooting complex issues, and contact customer support if problems persist. By following these tips, you can maximize the functionality and longevity of your Real Flame remote control, ensuring a safe and enjoyable experience for years to come.