Brother HL-3170CDW Manual: A Comprehensive Guide
This guide provides detailed instructions for the Brother HL-3170CDW‚ covering setup‚ printing‚ troubleshooting‚ and maintenance for optimal performance and longevity.
The Brother HL-3170CDW is a color laser printer designed for small businesses and home offices seeking a reliable and cost-effective printing solution. This printer distinguishes itself with its ability to deliver reasonably good prints without a hefty price tag‚ making it a compelling alternative to inkjet models. It’s praised for simply working effectively‚ a quality often lacking in competing inkjet printers.
This manual aims to provide a comprehensive understanding of the HL-3170CDW‚ guiding users through every aspect of operation – from initial setup and network connectivity to advanced printing options and routine maintenance. Whether you’re a first-time user or an experienced printer operator‚ this guide will help you unlock the full potential of your Brother HL-3170CDW.
Key Features and Specifications
The Brother HL-3170CDW boasts a range of features designed for efficient color printing. It’s a single-function color laser printer‚ meaning it focuses solely on printing‚ offering a streamlined experience. Key specifications include a print speed of up to 23 pages per minute‚ both in color and monochrome. It supports automatic duplex printing‚ saving paper and reducing costs.
Connectivity options are plentiful‚ encompassing built-in Wi-Fi‚ Ethernet‚ and USB interfaces. The printer features a user-friendly LCD display for easy navigation and control. It handles various paper sizes and types‚ enhancing versatility. While utilizing a different light source than a traditional laser‚ it delivers consistent‚ quality prints‚ making it a practical choice for everyday printing needs.

Setting Up Your Printer
Proper setup ensures optimal performance. This section details unboxing‚ driver installation‚ and network connection—wired or wireless—for seamless operation.
Unboxing and Initial Setup
Carefully unpack your Brother HL-3170CDW‚ ensuring all components are present: the printer itself‚ power cord‚ toner cartridge‚ drum unit‚ and accompanying documentation. Remove all protective tape and packaging materials‚ both inside and outside the printer.
Install the drum unit and toner cartridge following the diagrams in the Quick Setup Guide. Connect the power cord to the printer and a grounded electrical outlet. Power on the printer; it will initiate an automatic calibration process.
The LCD display will guide you through initial settings‚ including language selection and date/time configuration. Ensure the printer is placed on a stable‚ level surface with adequate ventilation; Retain the packaging for potential future transport or warranty claims.
Installing Drivers and Software
To unlock the full potential of your Brother HL-3170CDW‚ install the latest drivers and software. Visit the official Brother support website and navigate to the HL-3170CDW model page. Download the “Full Driver & Software Package” compatible with your operating system (Windows or macOS).
Run the downloaded executable file and follow the on-screen instructions. The installation wizard will guide you through the process‚ including accepting license agreements and selecting installation options.
Ensure your computer is connected to the internet during installation to automatically download any necessary updates. After installation‚ restart your computer to complete the process. You can then access the printer’s features through your operating system’s printing preferences.
Connecting to a Network (Wired & Wireless)
The Brother HL-3170CDW offers both wired (Ethernet) and wireless (Wi-Fi) connectivity. For a wired connection‚ connect an Ethernet cable from the printer to your router or network switch. The printer will automatically obtain an IP address.
For wireless setup‚ access the printer’s control panel and navigate to the network settings. Select your Wi-Fi network from the list and enter the password when prompted. Alternatively‚ use the Brother Mobile Connect app for simplified setup.
Once connected‚ you can print from any device on your network. Verify the connection by printing a network configuration page from the printer’s menu.

Understanding the Control Panel
The printer features an intuitive LCD display and buttons for easy navigation‚ allowing users to manage settings and monitor printer status efficiently.
LCD Display Navigation
The Brother HL-3170CDW’s LCD display serves as the central hub for controlling printer functions. Use the arrow buttons to scroll through menus‚ accessing options like print settings‚ network configurations‚ and maintenance routines. The ‘OK’ button confirms selections‚ while the ‘Cancel’ or ‘Stop’ button returns you to the previous screen or halts current processes.
The display presents clear icons and text‚ indicating printer status – ready‚ printing‚ error messages‚ and toner levels. Familiarize yourself with these indicators to quickly diagnose and resolve issues. Menu options are logically organized‚ allowing for straightforward adjustments to print quality‚ paper size‚ and duplex printing settings. Detailed information regarding each setting is readily available on the screen‚ ensuring a user-friendly experience.
Button Functions Explained
The Brother HL-3170CDW control panel features several buttons‚ each with a specific function. The ‘Go’ button initiates printing or confirms selections within the menu. ‘Stop/Exit’ cancels current operations and returns to the previous screen. Arrow buttons navigate through the LCD display’s menu options‚ allowing you to adjust settings and access information.
The ‘OK’ button confirms your choices‚ while the ‘Up’ and ‘Down’ arrows scroll through available options. The ‘Back’ button allows you to return to the previous menu level. A dedicated ‘Start’ button initiates printing jobs. Understanding these button functions is crucial for efficient printer operation and troubleshooting. Refer to the LCD display for visual cues indicating the current button assignments and available actions.

Printing Basics
This section details fundamental printing procedures‚ including paper loading‚ standard document printing‚ and utilizing color printing capabilities for vibrant results.
Loading Paper Correctly
Proper paper loading is crucial for preventing jams and ensuring high-quality prints with your Brother HL-3170CDW. Begin by lowering the paper tray and adjusting the paper guides to match the paper width. Ensure the guides aren’t too tight‚ allowing the paper to move freely.
Fan the stack of paper well to separate the sheets before loading it into the tray. This prevents multiple sheets from feeding at once. Load the paper with the print side facing down. The tray has markings indicating the maximum paper capacity – do not overfill.
For different paper types‚ like labels or thicker stock‚ adjust the paper type setting in the printer’s menu to optimize performance. Always check that the paper is flat and aligned before starting a print job. Incorrect loading can lead to frustrating paper handling issues.
Printing Documents (Standard Quality)
To print documents in standard quality with your Brother HL-3170CDW‚ first ensure paper is loaded correctly and the printer is online. Open the document you wish to print from your computer. Select “Print” from the File menu‚ and choose the Brother HL-3170CDW from your list of available printers.

In the print settings dialog box‚ verify that the paper size and orientation are correct. For standard documents‚ leave the print quality setting on “Normal” or “Standard.” This provides a good balance between speed and print quality.
Click “Print” to begin. The printer will process the document and deliver a clear‚ legible print. Adjust settings if needed for specific document requirements‚ but standard quality is ideal for everyday printing tasks.
Printing in Color
The Brother HL-3170CDW excels at vibrant color printing. To print in color‚ open your document and select “Print.” Choose the HL-3170CDW printer. Within the print settings‚ locate the “Color” option and ensure it’s selected – often a dropdown menu allows choosing between “Color‚” “Black & White‚” or “Auto.”
For optimal color results‚ use appropriate paper designed for color laser printing. Adjust color intensity or saturation within the print settings if desired‚ though the default settings usually produce excellent results.

Click “Print” to initiate color printing. The printer will utilize the toner cartridges to create a visually appealing‚ full-color document. Remember to check toner levels for consistent color output.

Advanced Printing Options
Explore features like duplex printing‚ quality adjustments‚ and mobile printing capabilities to maximize the Brother HL-3170CDW’s potential and customize your output.
Duplex Printing (Two-Sided)
The Brother HL-3170CDW offers convenient automatic duplex printing‚ saving paper and reducing costs. To enable this feature‚ access the printer’s settings through the control panel or your computer’s print dialog box.
Locate the “Duplex” or “Two-Sided Printing” option and select it. You’ll typically have choices for long-edge or short-edge binding. Long-edge binding is standard for documents‚ while short-edge is suitable for booklets.
Ensure your paper is appropriate for duplex printing – slightly heavier weight paper often yields better results. The printer will automatically flip the paper to print on both sides. Verify the initial test print to confirm proper alignment.
Duplex printing significantly reduces your environmental impact and paper consumption‚ making it an excellent option for everyday printing needs.
Adjusting Print Quality Settings
The Brother HL-3170CDW allows for customization of print quality to suit various needs‚ from draft documents to professional presentations. Access these settings via the printer’s control panel or through the print driver on your computer.
Options typically include “Draft‚” “Normal‚” “Best‚” and potentially “Photo” modes. Draft mode uses less toner and is ideal for internal documents. Normal provides a good balance between quality and toner usage.
Best mode delivers the highest resolution and is recommended for important documents or images. Experiment with these settings to find the optimal balance for your specific printing task.
Consider adjusting the color vibrancy and contrast levels for enhanced image reproduction. Remember that higher quality settings consume more toner.
Printing from Mobile Devices
The Brother HL-3170CDW offers convenient mobile printing options‚ allowing you to print directly from smartphones and tablets. Utilize Brother’s iPrint&Scan application‚ available for both iOS and Android devices‚ for seamless wireless printing.
Ensure your printer and mobile device are connected to the same Wi-Fi network. Within the iPrint&Scan app‚ you can select files from your device’s storage or cloud services like Google Drive and Dropbox.
Alternatively‚ explore options like Apple AirPrint for direct printing from iPhones and iPads without needing additional apps.
Verify printer compatibility and app updates for optimal performance. Mobile printing provides flexibility and accessibility for on-the-go document needs.

Troubleshooting Common Issues
This section details solutions for frequent problems like paper jams‚ connectivity errors‚ and diminished print quality‚ ensuring smooth operation of your HL-3170CDW.
Paper Jams: Causes and Solutions
Paper jams are a common issue‚ often stemming from incorrect paper loading‚ damaged paper‚ or obstructions within the printer. To resolve a jam‚ first‚ power off the printer and open the access doors – rear tray‚ manual feed slot‚ and the inner printer area. Gently remove any visible jammed paper‚ ensuring no fragments remain.
Avoid using force‚ as this can damage printer components. Check the paper guides are correctly adjusted for the paper size. Ensure the paper type is supported by the HL-3170CDW. Humidity can also contribute to jams; store paper in a dry environment. If jams persist‚ inspect the paper path for small tears or debris. Regularly cleaning the printer can prevent buildup that causes obstructions. Refer to the printer’s display for specific jam locations and instructions.
Connectivity Problems & Fixes
Establishing a stable connection is crucial for seamless printing. If experiencing connectivity issues‚ verify the printer is powered on and within range of your Wi-Fi network. Confirm the correct network is selected in the printer’s settings. For wired connections‚ ensure the Ethernet cable is securely connected to both the printer and your router.
Restarting both the printer and your router can often resolve temporary glitches. Check your computer recognizes the printer; reinstall drivers if necessary. Ensure your firewall isn’t blocking communication. Utilize the Brother’s network configuration tool for troubleshooting. If using wireless‚ confirm the Wi-Fi password is correct. A weak Wi-Fi signal can also cause intermittent disconnections.
Print Quality Issues (Streaks‚ Fading)
Addressing print quality concerns ensures professional-looking documents. Streaks or faded prints often indicate low toner levels; check and replace cartridges as needed. Run the printer’s built-in cleaning cycle to clear any toner buildup or obstructions. Inspect the drum unit for damage or wear‚ replacing it if necessary. Ensure you’re using the correct paper type for your printing needs‚ as incompatible paper can cause issues.
Adjust print density settings within the printer driver for darker or lighter output. Verify the print quality settings are set to ‘Best’ for optimal results. Regularly cleaning the printer’s internal components helps maintain consistent quality. If problems persist‚ try printing a test page to diagnose the issue further.

Maintenance and Care
Regular cleaning‚ toner replacement‚ and proper handling are crucial for maintaining peak performance and extending the lifespan of your Brother HL-3170CDW printer.
Cleaning the Printer
Routine cleaning is essential for optimal print quality and preventing malfunctions in your Brother HL-3170CDW. Begin by powering off the printer and disconnecting the power cord for safety. Open the front cover and carefully remove the toner cartridge and drum unit. Use a soft‚ lint-free cloth to gently wipe away any toner residue from the interior surfaces‚ avoiding direct contact with the drum surface.
Pay particular attention to the corona wire‚ cleaning it with a dry cloth only – never use water or liquids. Inspect the paper path for any debris or obstructions and remove them carefully. Clean the exterior of the printer with a slightly damp cloth‚ avoiding harsh chemicals or abrasive cleaners. Reinstall the drum unit and toner cartridge securely before reconnecting the power cord and resuming operation. Regular cleaning ensures consistent performance and prolongs the printer’s life.
Replacing Toner Cartridges
When print quality diminishes‚ it’s time to replace the toner cartridge in your Brother HL-3170CDW. First‚ ensure the printer is powered on. Open the front cover to access the toner cartridge and drum unit assembly. Gently pull the entire unit forward and out of the printer. Press the green lock lever down to release the toner cartridge from the drum unit.
Remove the old toner cartridge and unpack the new one‚ removing all protective seals and tape. Align the new cartridge with the drum unit and slide it firmly into place until it locks. Reinstall the drum unit and toner assembly back into the printer‚ ensuring it clicks securely. The printer will automatically detect the new cartridge and reset the toner level. Dispose of the used cartridge responsibly‚ following local recycling guidelines.
Extending Printer Lifespan
To maximize the lifespan of your Brother HL-3170CDW‚ consistent maintenance is crucial. Regularly clean the interior to prevent dust buildup‚ which can cause mechanical issues. Use a soft‚ lint-free cloth to wipe down internal components‚ avoiding abrasive cleaners. Always use genuine Brother toner cartridges; third-party options can sometimes damage the printer.
Keep the printer in a well-ventilated area‚ away from direct sunlight and extreme temperatures. Avoid excessive humidity. Periodically check and update the printer’s firmware to ensure optimal performance and compatibility. Proper paper handling – using recommended paper types and avoiding overfilling the tray – also contributes to longevity.

Comparing HL-3170CDW to HL-L3270CDW
The HL-L3270CDW offers improvements over the HL-3170CDW‚ including faster printing speeds and enhanced features for increased productivity and efficiency.
Feature Differences
Examining the Brother HL-3170CDW and HL-L3270CDW reveals several key distinctions. The HL-L3270CDW boasts a slightly faster print speed‚ reaching up to 25 pages per minute compared to the HL-3170CDW’s 23 ppm.
Furthermore‚ the HL-L3270CDW includes an updated processor and increased memory‚ contributing to quicker document handling and improved overall performance. While both models offer similar core functionalities like duplex printing and wireless connectivity‚ the HL-L3270CDW generally provides a more responsive user experience.
The HL-L3270CDW also features a refined control panel and enhanced security features‚ making it a more suitable option for businesses with stricter data protection requirements. Both printers deliver quality color output‚ but the HL-L3270CDW’s enhancements offer a slight edge in efficiency.
Performance Comparison
In practical use‚ the Brother HL-3170CDW consistently delivers reliable and reasonably good print quality for everyday documents and occasional color graphics. While not producing pristine‚ professional-grade results‚ it’s a significant step up from many inkjet printers in terms of speed and cost-effectiveness.
The printer handles standard office tasks efficiently‚ and its wireless connectivity simplifies integration into existing networks. Compared to the HL-L3270CDW‚ the HL-3170CDW may exhibit slightly slower processing times for complex documents‚ but the difference is often negligible for typical home or small office use.
Overall‚ the HL-3170CDW offers a solid balance of performance and affordability‚ making it a practical choice for users prioritizing functionality over cutting-edge speed.